Chapter 27 · Part 4
WABA Credit Balance
WhatsApp credit is held separately for each of your WhatsApp Business numbers. This page shows every number’s balance, its remind threshold, and when the credit expires — so nothing runs dry mid-conversation.
Reading the balance
Go to WhatsApp Business API → Credit Balance. The banner shows your combined balance across all numbers, and the summary cards count how many numbers you have, how many are active, and how many are below their remind threshold.
Total WABA numbers
Registered
Active numbers
In use
Low balance
Below remind
Combined balance
All numbers
What each number card shows
Every WhatsApp number has its own card. Filter by All, Active, or Low Balance, or search for a number.
- MYR balanceCurrent credit on that number.
- Remind atThe threshold that triggers a low-balance reminder, with how far above/below it you are.
- ExpiryWhen the credit expires, and the days remaining.
- Last remindThe date the most recent reminder was sent.
- View DetailsOpens the full history for that number.
A red Low Balance badge means that number has dropped below its remind threshold — top it up before sending a large batch. Set the threshold and notification email in Credit Reminder.
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